Our Privacy Policy

Privacy Policy

Last updated: 8 April 2026

Buell Hospitality Ltd ("we", "us", "our") is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal data when you visit our website:

https://www.buellhospitality.com

1. Who We Are

Buell Hospitality Ltd is a hospitality consultancy and events provider.

Data Controller:

Buell Hospitality Ltd

Email: info@buellhospitality.com

2. What Data We Collect

We may collect and process the following data:

Information you provide to us

Name

Email address

Phone number

Company name

Job title

Any information submitted via contact forms or event registrations

Automatically collected data

IP address

Browser type and version

Pages visited and time spent on site

Device information

Marketing and communications data

Preferences in receiving marketing

Interaction with emails or advertisements

3. How We Use Your Data

We use your data to:

Respond to enquiries

Manage event registrations and attendance

Provide services or information you request

Send relevant marketing communications (where permitted)

Improve our website, services, and user experience

Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – for marketing communications

Contract – to deliver services or event bookings

Legitimate interests – to improve our services and grow our business

Legal obligation – where required by law

5. How We Share Your Data

We do not sell your personal data.

We may share your data with:

Event partners or venues where necessary for your booking

Service providers such as email platforms, CRM systems, and website tools

Legal or regulatory authorities if required

All third parties are required to respect your data and comply with applicable data protection laws.

6. Data Retention

We only retain your personal data for as long as necessary:

Enquiry data: up to 24 months

Event and client data: up to 3 years

Marketing data: until you unsubscribe or withdraw consent

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Request transfer of your data

Withdraw consent at any time

To exercise your rights, please contact: info@buellhospitality.com

8. Cookies

We use cookies to improve your experience and analyse website traffic.

You can control or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

11. Analytics and Advertising

We may use tools such as:

Google Analytics

LinkedIn Ads

Meta (Facebook) Pixel

These tools help us understand website usage and improve marketing performance. They may collect anonymised or pseudonymised data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy:

Email: info@buellhospitality.com

14. Complaints

You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

https://www.ico.org.uk